Customer question
Does Tucann charge a restocking fee or return shipping?
Exchanges and returns. Straight answer, sources stated.
No restocking fee. Return shipping on exchanges is free within the US. For international orders the customer pays return shipping and receives store credit, valid for 12 months.
Asked about 50 times in Tucann's support inbox in the last 12 months. Answered from the reviews and tucann.com's published policies.
More on exchanges and returns
- What is Tucann's return policy if the trunks don't fit?
- Can I order two sizes and return the one that doesn't fit?
Free download
The Tucann sizing guide as a PDF.
Waist chart, thigh rule, inseam by height and the exchange steps on one page. Keep it on your phone for when you order.
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