Customer question
Can I order two sizes and return the one that doesn't fit?
Exchanges and returns. Straight answer, sources stated.
You can, but the unwanted pair comes back as store credit, not a refund, because Tucann does not refund change of mind or sizing. If you are in the US the cheaper route is to order one size, and use the free 30 day exchange if it is wrong. Order the size the sizing guide indicates and you will be right most of the time: 1,095 reviews say true to size.
Asked about 40 times in Tucann's support inbox in the last 12 months. Answered from the reviews and tucann.com's published policies.
Go deeper: Tucann sizing guide
More on exchanges and returns
- What is Tucann's return policy if the trunks don't fit?
- Does Tucann charge a restocking fee or return shipping?
Free download
The Tucann sizing guide as a PDF.
Waist chart, thigh rule, inseam by height and the exchange steps on one page. Keep it on your phone for when you order.
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