Customer question
Can I order two sizes and return the one that doesn't fit?
Exchanges and returns. Straight answer, sources stated.
You can, but the unwanted pair comes back as store credit, not a refund, because Tucann does not refund change of mind or sizing. If you are in the US or Canada the cheaper route is to order one size, and use the free 30 day exchange if it is wrong. Order the size the sizing guide indicates and you will be right most of the time: 1,110 reviews say true to size.
Asked roughly 40 times in Tucann's support inbox over the last 12 months. Answer built from the review archive, the live tucann.com catalogue and tucann.com's published policies. Policies can change; the product page and checkout are final.
Go deeper: Tucann sizing guide
More on exchanges and returns
- What is Tucann's return policy if the trunks don't fit?
- Does Tucann charge a restocking fee or return shipping?
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