Is Tucann legit?
Is Tucann legit? Yes. Here is the evidence, including the bad reviews.
A real company since 2017, 12,444 published reviews, 12,200 verified purchases, every complaint public. Check it yourself.
How to check for yourself
Do not take this page's word for it. Three things you can verify in a minute: open any review on this site and it links to the same review rendered by Loox on the tucann.com product page; the complaints page lists every low rated review with names and products, which a company hiding something would not publish; and the customer photos are unstaged phone photos from buyers, 1,988 of them.
What people worried about before buying, and what happened
The recurring pre purchase worry in the reviews is whether an $89 trunk from an Instagram ad is a scam. The archive answers it in volume: 460 reviews say the writer is buying another pair or already owns several, 2,266 praise the quality, and 179 mention compliments from other people.
From customers who were sceptical
Online sites make lots of promises but pumped that Tucann delivers on theirs...the fabric, pockets and stretch are as good as they say! The trunks are amazing....already picking out my next pair!!
took this bad boys on my cruise and not only did I love them, but the girls did too!!!! excellent quality and the style its dope. will be ordering few pairs for the summer for sure.
I was worried about this unknown to me product being $60 but totally worth it. Seems to be high quality and fits perfect (6ft 200lbs, ordered Large) Only problem was it took 2 weeks to get here. Delivery should be faster.
These swim trunks are top quality material and the color pops! I am 6’0” and 195lbs. I ordered the XL and they are a little looser than I’d like but still fit very well. I will be ordering two additional pairs. Excellent workmanship!
Where the company falls short
Honest version: 187 people rated their purchase three stars or lower. The pattern is not product failure, it is sizing (fitted cut, muscular thighs need one size up), the cost of returns for people who ordered two sizes intending to send one back, and delivery time on express or international orders. If those three apply to you, read the guides before ordering rather than after.
Lowest rated reviews, unedited
The compression shorts inside are flat made for a woman not made for a man and his package. Most uncomfortable swim shorts ive ever tried on.
Love the material, not for guys with big legs. Super pumped
Wrong size sent, cannot find return/exchange method!
Legitimacy questions
Is Tucann a real company?
Yes. Tucann was founded in Melbourne, Australia in 2017 by Andrew Coleman and sells through tucann.com, a Shopify store. US and most international orders ship from a warehouse in Utah. Tucann LLC is the operating company; the Australian entity handles staff and operations. The contact page, returns page and policies are all on tucann.com.
Are the reviews real?
Reviews are collected by Loox, a third party Shopify app, which emails customers after delivery. 12,200 of the 12,444 reviews are tied to a confirmed order and marked Verified. Every published review appears on this site including all 187 rated three stars or lower, which you can read on the complaints page. Text is never edited.
Is Tucann on Trustpilot?
Tucann does not run a Trustpilot profile. Its reviews are collected through Loox on tucann.com and published in full here, at tucann.reviews. If you find a Trustpilot page for Tucann it was not set up or managed by the company.
What happens if the size is wrong?
Exchanges are free within the US and Canada inside 30 days on unworn, full price items, and there is no restocking fee. Some older reviews mention a restocking fee; that policy no longer applies. Returns for refund follow the policy on tucann.com. Sizing is the number one cause of complaints and is avoidable with the sizing guide.
Why are Tucann trunks $89?
The construction is different from a mesh lined trunk: a compression fabric liner, two zip pockets, four way stretch shell, tailored cut. 261 reviews raise price and average 4.8 stars, so most people who question the price conclude it was worth it. Full breakdown on worth it.
What are the most common complaints?
In order: fit and sizing, returns and restocking, shipping time on international or express orders, and stock availability. All of them are quantified with every original review on the complaints page. Product defects are rare.
Free download
The Tucann sizing guide as a PDF.
Waist chart, thigh rule, inseam by height and the exchange steps on one page. Keep it on your phone for when you order.
Shop Tucann swim trunks Browse all 12,444 reviews
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How this page was made: every figure is computed from the 12,444 customer reviews on this site (11,351 contain written text). Percentages are the share of written reviews that mention a theme. Quotes are reproduced unedited and link to the original review. Read our methodology.